Reviews From Our Customers

"Visual Visitor Rocks!" What do you like best?
The intent data is their best feature in my opinion. I get a daily report with new leads who have exhibited intent signals and match my Ideal Customer Profile. When I click on one of these leads in Visual Visitor, it gives me information about the business, its employees, and their online behavior (i.e. whether or not they’ve engaged with my keywords). This is a terrific feature for people who work in sales. Although I get more use out of the contact database (aka prospecting data), the intent data helps me zero in on the leads that are most likely to become clients.
What do you dislike?
Nothing stands out to me as a dislike. The products work as `advertised and the staff is helpful and efficient. If I had to come up with something, I’d say that there is a lot to wrap your head around in Visual Visitor. To optimize results, you need to test out each feature and adjust as necessary. The intent software lets you drop and replace keywords that are underperforming - make sure you take advantage of this function if you’re running custom intent campaigns.
Recommendations to others considering the product:
-Monitor the progress of your custom intent campaigns. If you aren’t finding many leads, ask their support team for help - they’re awesome..
-If you’re having technical trouble, submit a support ticket. They respond almost immediately and, if you’re anything like me, you’ll get more out of a conversation with Casey or Angelo than you will by reading support articles.
-Remember to hit the tag button when you send out emails. It doesn’t happen automatically.
What problems are you solving with the product? What benefits have you realized?
I signed up for Visual Visitor primarily for prospecting reasons. Their sales rep, Thomas, stressed the convenience of having contact data on hand and I absolutely agree. Visual Visitor’s database lets you search for contacts in any industry, worldwide. In terms of cold calling and cold emailing, it’s my go-to resource for contact info. That being said, my favorite feature is the intent data. I work in equipment leasing and being able to track companies that are searching terms like “construction equipment financing” has been a tremendous help. As a bonus, it also lets you track companies that are searching for your competitors - not something I was expecting. Although lead generation is the primary benefit I get out of Visual Visitor, it also offers a few tools which help with lead nurturing, like the email tracking plugin and website visitor identification software. Overall, it’s an effective, well-designed platform. I highly recommend it.

"What an incredible sales and marketing tool!" What do you like best?
All of the data is stored in one place. I log in to Visual Visitor and I can see our website traffic, email open rate, and the intent shoppers searching for my products online. I was using MailChimp before for email tracking but I prefer using 1 app for all my sales tools. As a salesperson, I rely on great information and timing. This tool gives me access to both. My customers benefit greatly as a result of the information I receive from Visual Visitor.
What do you dislike?
I've found nothing that I dislike in this program. I have been using Visual Visitor for several years, and they just keep offering more impactful data.
Recommendations to others considering the product:
Request a demo from the company.
What problems are you solving with the product? What benefits have you realized?
Visual Visitor is a solid all-in-one platform for sales intel. The intent data feature is top-notch. The data is accurate and presented in a way that's easy to understand.

We have love our partnership with Visual Visitor. Their team is very helpful and very responsive to questions or if our team needs clarification.

Beginning in 2015 we added Visual Visitor as of our partners adding to the success of many of our programs. One of the biggest wins was the identification of a Target company being online which allowed an inside sales person to reach out to the right contact. The result was over $2 million dollars in sales over 3 years. Another success was identifying visits from 2 past quotations that the sales team had closed as lost. Because we knew they were back online we encouraged sales to reach out and both resulted in orders over $60,000 I have found the Visual Visitor team to be knowledgeable, innovative, and very responsive to all of our requests.

I can't speak highly enough about the technology and the team. Martha and Stephanie are great to work with, and genuinely care about my and my client's success. The platform provides deep insights (not found with GA!) into our marketing strategies and website usage. We would not be a successful company without both the people and tech at Visual Visitor!

Visual Visitor has been an invaluable tool for gaining insights into our website traffic and identifying new leads. The ability to access internet data paired with daily reports ensures we’re always up-to-date on who’s engaging with our site. The new leads feature has been particularly beneficial for our sales and marketing efforts, giving us actionable information to connect with potential clients. While the platform offers great functionality, I do wish the reporting features and dashboard were a bit more robust. Enhancements in customization and visualization would take this tool to the next level. Overall, Visual Visitor is a reliable and effective solution for businesses looking to better understand their website visitors and uncover new opportunities.

Excellent service, our clients love the detailed leads and we just started working with the AI Platform and are getting amazing results! Adding the platform has helped our clients (especially the serviced based and ecomm clients) increase their sales revenues. Great team to work with, always available to help us troubleshoot accounts or schedule an onboarding!

Great experience, great customer service

Pros: In love with Plus Person! It's a quick and painless tool that runs automatically, 24/7, to identify people on your website. It's the only software I trust for prospecting.

Cons: It's the perfect solution in my opinion. It does everything I need in regard to visitor tracking.

Overall: I get copious amounts of visitor data from Visual Visitor every day! I would recommend it without reservation, it's a great source for B2C leads.

Pros: Plus Person shares more than enough info to get me in touch with good leads. I'm very impressed by how speedy the app is, it tracks visitors in real-time.

Cons: The info is up-to-date, more so than what I could find on ZoomInfo.

Overall: Visual Visitor has been a big help, the visitor ID info is comprehensive and accurate. My experience with Visual Visitor has been very positive.

Pros: The biggest pro to Visual Visitor is the visitor identification tool. It paints a holistic picture of our website visitors, with details like job history and location included.

Cons: Can't really come up with anything. It's a real set-it-and-forget-it tool.

Overall: It's reliable and easy-to-use..what more can I say? I've seen solid progress since signing up (i.e., about 30 new leads this week alone). All things considered, I would recommend it to others.

Pros: Visual Visitor tells me everything I need to know about my website visitors. In addition to contact details, they share employment history and browsing data. Love it!

Cons: Plus Person only works in the US. That's the only disappointing thing about Visual Visitor.

Overall: So much data to leverage in Visual Visitor! I would recommend it to all B2C sellers in the US, it goes the extra mile when it comes to visitor data.

Pros: There's so much information stored in Visual Visitor! You can use it to surf for new contacts or to learn more about the ones you already have. I sort of assume if the info I want isn't in Visual Visitor, it's not available online.

Cons: I absolutely love it! No complaints from me—everything looks fantastic!

Overall: I've had a terrific experience with Visual Visitor, they really deliver when it comes to contact data. For outbound sales, they have everything you need.

Pros: There's so much information stored in Visual Visitor! You can use it to surf for new contacts or to learn more about the ones you already have. I sort of assume if the info I want isn't in Visual Visitor, it's not available online.

Cons: I absolutely love it! No complaints from me—everything looks fantastic!

Overall: I've had a terrific experience with Visual Visitor, they really deliver when it comes to contact data. For outbound sales, they have everything you need.

Pros: The Visual Visitor database has more contacts than any of the other services I've tried. Prospecting is much easier with it, it's a big timesaver.

Cons: No downsides to using this app, in my opinion—it's just that great!

Overall: I would absolutely recommend Visual Visitor, it's an effective, easy-to-use solution. For the amount of contacts they have, it's well worth the cost.