Narrativedx

Description

• NarrativeDx is the artificial intelligence platform for patient experience. We help hospital leaders and care providers hear the voice of their patients with AI. Our natural language processing and machine learning provides actionable insights from patient comments to improve their institution's patient experience, drive patient referrals, increase hospital revenue, and boost hospital reputations. Our clients have seen $50M in increased referrals and 80% improvements in patient experience measures.NarrativeDx's cloud-based, HIPAA-compliant, healthcare-specific Natural Language Processing and Machine Learning platform collects, analyzes, and visualizes unstructured patient feedback from internal and external sources (CAHPS Surveys, grievance letters, social review sites, etc.). Our beautiful, intuitive dashboards automatically highlight key areas for improvement (staff, doctors, units, facilities, etc.) and provide specific recommendations to improve patient experience. We achieve industry-leading accuracy through our patent-pending Adaptive Rounding technology. This particular tool listens to patient feedback, recognizes potential issues, and tailors questions in real-time to ask specific, issue-related questions. If an issue is confirmed as a problem, NarrativeDx will alert staff in real-time. Our technology is able to drill down to patient comments at the sub-phrase level to deliver industry-leading analysis of patient sentiments with a proprietary healthcare-specific ontology of over 4,000 categorizations.
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  Headquarters:44 East Avenue , Austin, Texas, United States

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  Phone Number: +1 512-900-7720

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  Website: https://www.narrativedx.com

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  Employees:11

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  Revenue:$1 - 10M

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  Legal Name:Narrativedx

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• |  NAICS Code: 541110  |

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