Collective Solution, Llc

Description

• Collective Solution offers full Business Process Outsourcing solution tendering to the debt-recovery industry in general, particularly to debt-buyers and collection agencies nationwide. Collective Solution can significantly help you reduce overhead costs such as:High payroll costs: Typically in the U.S. HR costs range from $12 up to $20 per hour for a collection agent,Agent commissions, bonuses and incentive programs,Payroll taxes, health insurance, PTO such as sick and vacation time, etc. Telecommunication costs,Management time. Usually disregarded, this cost can be significant as you need to pay floor supervisors and managers to manage the agents.Absenteeism, tardiness, illness and other costly human-resource issues.Collective Solution provides you with:College-educated, accent-free, bilingual agents with an impeccable command of the English language and familiar with with the U.S. culture, many of them holding advanced degrees. Agents are fully compliant and certified in FDCPA and compliance issues. Fully-insured, bonded and licensed,No hardware to buy and maintain. We provide IPLCs, Cisco switches, routers, Avaya gateway PBX, Juniper Firewall Servers, Nextone Call distribution, Antivirus Software, all state-of-the-art and the latest in these technologies,Complete transparency with up to the second access to what is happening in our call-center including the ability to listen in on calls in real-time from your PC.
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  Headquarters:10850 Wilshire Boulevard Suite 1000, Los Angeles, California, United States

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  Phone Number: +1 866-952-6553

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  Website:

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  Employees:43

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  Revenue:$10 - 50M

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  Legal Name:Collective Solution, Llc

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• |  NAICS Code: 323111  |

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